Group booking FAQ's
 

How do the supplements work?

Supplements must be chosen for the whole group. Some supplements are only available on preorder.
 

Do you cater for vegetarian/vegan?

Vegetarian/Vegan menu available upon request.
 

Do you cater for allergies and other dietary requirements?

Please inform us of any allergies or dietary requirements in advance so we can adjust the menu accordingly. Please note that our meat is not halal, and we can’t cater for kosher diet.


Do we need to pay a deposit?

Deposits are only required for private hires, for smaller groups credit card details are required. Credit card will only be use if cancelation policy is no followed. details will be stored on Stripe a secure system that works with our reservation system OpenTable.


What is the cancellation policy?

For Private hires deposit will not be refunded if you cancel within 7 days.

For other group bookings our cancellation policy is 72 hours with a charge of £20 per head. This includes late cancellations, no-shows, or requests to move the date of the booking.
 

Can I order a la carte?

Group menus are compulsory for groups of 7 or more at Bar Douro London Bridge & 9 or more at Bar Douro City. We can adapt the menus for dietary requirements.